Patient FAQ

Wear comfortable clothing that allows access to the area being assessed. Shorts and a t-shirt work well for most appointments. We have changing facilities available at the clinic.

This depends on your condition and goals. Many people see meaningful improvement within 4 to 6 sessions. We will give you an honest estimate after your initial assessment, and we discharge you as soon as you can manage independently.

No. You can book directly without a GP or orthopaedic referral. If we believe your condition needs further medical investigation, we will recommend you see your doctor or refer you to a specialist.

Your first appointment lasts approximately 45 minutes. We will take a detailed history, perform a physical assessment, explain our findings, and begin treatment if appropriate. You will leave with a clear understanding of your condition and a plan for recovery.

We are registered with most major health insurance providers and TPA networks. Please contact us with your policy details and we can confirm coverage before your appointment.

Treatment should not be unnecessarily painful. Some techniques may cause brief discomfort, particularly with acute injuries, but we will always explain what to expect and work within your comfort level. Post-treatment soreness is normal and usually settles within 24 hours.

In most cases, staying active is an important part of recovery. We will advise you on which activities are safe and which to modify or avoid temporarily. You will receive a specific home exercise programme tailored to your condition.

You can book by phone, WhatsApp, email, or through the contact form on this website. We typically offer appointments within 48 hours of enquiry. Evening slots are available by prior arrangement.